What is xpresslive.in ?

xpresslive.in is an remote PC & Server support service owned by Xpress Computers Ltd.(www.xpressindia.com ), we resolve our customers’ computer problems every day through remote support. We help consumers and small businesses with computer problems including spyware removal and virus removal, optimizing a slow computer, home network setup, data backup and more.
Xpress is a public limited company, established in 1995. We have been providing support to thousands of PC & servers. We have one of the best support infrastructure to ensure that we deliver what we say. In 2007, We started providing online remote support to our customers. Since then, we have reached new heights in customer satisfaction & service with our all-encompassing support services.

 

What services does xpresslive.in offer?

We offer remote support for PCs & Servers. Our support hours are from 9 AM to 8 PM IST, 365 days a year. We help consumers and small businesses with computer problems including spyware removal and virus removal, optimizing a slow computer, home network setup, data backup and more! All our services come with a money-back guarantee so you'll walk away a satisfied customer every time.

Even if you don't know what the problem is, our experts can try to diagnose it with our remote diagnosis software and then fix it for you through our remote support services.

What kind of problems do you resolve?

Xpresslive.in uses remote support technologies to resolve numerous PC & server problems. Our support team comprises of IT experts who can resolve your problem or guide you to perform certain tasks in case you are not able to access the internet & allow us to access your system.

What computer brands does xpresslive.in support ?

we provide support for PCs & Notebooks of all brands irrespective of where you bought them from. Minimum system requirements specified on this site.

What are your working hours?

Xpresslive.in support is available between 9 AM to 8 PM IST, 365 days a year.

What method of payment do you accept?

We accept major credit cards and offer payment on our secure website directly with our support staff. We also accept cheque payments. However please follow the payment modes as given below :

Credit card :
We accept all VISA & MASTERCARD credit cards as well as debit cards of major banks. Our site offers online payment gateway through the HDFC secure online payment gateway. So your personal details are absolutely secure. Please note that xpresslive.in does not store your credit card details at all.

Cheque payments :
If you choose to pay by cheque then
1) You may send your cheque payable to xpresslive.in at our address given below.
Kindly note that your cheque has to be AT PAR cheque payable in mumbai.
• The Accounts Dept,
Xpresslive.in
2A, Majestic Mansion,
380, S.V.P. Road, Prathana Samaj,
Mumbai - 400 004.
Tel No. 022-66122000

2) You can also deposit your payment directly in any branch of HDFC bank as per our account details given below :
• Account Name : Xpresslive.in
HDFC Bank, Charni Road. Branch,
Current A/c No. 0356 2320000 606
RTGS / NEFT / IFSC No. HDFC0000356
( Please send us a email with your payment dispatch details. We will start your services once your payment has been credited to our account).

How does xpresslive.in provide support?

Xpresslive.in has a full fledged customer service center, staffed with experts. We use advanced remote diagnosis PC software to help us drill down to the problem areas. Then we may also use our remote support software to resolve your computer problem.

Once the remote support software is downloaded, our support technician can operate your keyboard and mouse to resolve your problem while you watch! Remote control technology is like having the expert sitting next to you and solving your problem, but remember, that you are always in control of remote support sessions and can turn off remote access at any time. You can see everything a xpresslive.in agent is doing to diagnose and fix your computer.

Is my personal information secure?

Absolutely. We have tied up with HDFC bank to offer online payment solutions to our customers. Please note that xpresslive.in does not capture any credit card information. Your credit card details are directly taken by the bank’s payment gateway site.

Where is your office & support center?

The Xpresslive.in support center is in Mumbai, India. our contact details here